Last updated: 15 October 2026
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
14-day refund
You can request a full refund within 14 days of any payment for Zoliax, for a plan or an app.
How to request a refund
Contact Paddle at paddle.net and select “Request refund”, or use the link in your receipt. You can also write to us at [email protected] with the email address of your account and we will arrange it with Paddle.
Refunds go back to the payment method you used. After a refund, the plan or app it paid for ends and your workspace moves to the Free plan; your work stays.
Cancelling a subscription
You can cancel at any time from your account (Settings → Subscription) or through Paddle. It ends at the end of the period you have paid for.
Your rights
This policy does not limit any rights you have under the consumer law of the country where you live.
Contact
BlueAgency d.o.o. (Xolius), Hilme Krke 90, 71320 Donja Vogošća, Bosnia and Herzegovina. Email: [email protected]