Last updated: 15 October 2026
These terms are an agreement between you and BlueAgency d.o.o. (Xolius) (“Zoliax”, “we”), registration number 65-01-0035-24, Hilme Krke 90, 71320 Donja Vogošća, Bosnia and Herzegovina. They apply when you create an account or a workspace on Zoliax, use it, or buy a plan or an app. If you use Zoliax for a company, you accept them for that company.
1. The service
Zoliax is online software for running a team: projects and boards, agenda, messages, clients and invoicing, and apps from the Marketplace such as Payroll, Ledger, Expenses and Timesheets. We host it for you; you use it in a web browser. Each customer account has its own workspace and its own database.
2. Your account
You need an account to use Zoliax. Keep your sign-in details safe and tell us at once if you think someone else has used them. The person who creates a workspace is its owner and decides who joins and what they can do. You are responsible for what happens in your workspace and for the people you invite.
3. Plans, apps and trials
The Free plan is free for up to 2 people. Paid plans (Starter, Team, Business, Enterprise) differ in how many people can work in the workspace and in the support included, as shown on the Pricing page. Marketplace apps are add-ons; some can be tried free for a limited time, after which they need a paid licence to keep all features. Enterprise plans are agreed in a separate quote.
4. Prices, payment and renewal
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Prices are shown on the Pricing page and at checkout. Taxes are calculated at checkout from your billing country. Paid plans and apps are subscriptions, billed monthly or yearly as you choose, and renew automatically at the end of each period until you cancel. If you move to a bigger plan, the change applies straight away and the price is adjusted for the rest of the period.
5. Cancelling
You can cancel a subscription at any time from your account (Settings → Subscription) or through Paddle. It ends at the end of the period you have paid for, and you are not charged again. Your workspace then moves to the Free plan; your work stays, and paid apps keep your data readable.
6. Refunds
You can request a full refund within 14 days of any payment. See our Refund policy for how to ask.
7. Your data
Everything you and your team put into Zoliax belongs to you. We use it only to run the service for you, as described in our Privacy policy. You can export your work at any time. When you delete your account, we delete your workspace data. Copies in our backups are removed as the backups rotate, except records we must keep by law.
8. Acceptable use
Do not use Zoliax to break the law, to send spam, to store content you have no right to, to attack or overload the service, or to get into other customers’ data. We may suspend an account that does this, and we will tell you why unless the law prevents it.
9. Availability and changes
We work to keep Zoliax available and your data safe, with daily backups. Planned maintenance is kept short. We improve Zoliax all the time; if we remove a feature you pay for, we tell you in advance.
10. Support
Support is by the help centre and email, and on higher plans by priority email, chat, a setup call or a guided rollout, as shown on the Pricing page.
11. Liability
We build Zoliax with care, but we cannot promise it will never fail. Our total liability for any claim is limited to what you paid us in the 12 months before the claim, except where the law does not allow such a limit, for example for intent, gross negligence or injury. Your rights as a consumer under the law of your country are not affected.
12. Changes to these terms
We may update these terms. For changes that affect you, we tell you by email or in the app at least 30 days before they apply. If you do not agree, you can cancel before then.
13. Law
The law of Bosnia and Herzegovina applies, without taking away the protection of mandatory consumer law of the country where you live.
Contact
BlueAgency d.o.o. (Xolius), Hilme Krke 90, 71320 Donja Vogošća, Bosnia and Herzegovina. Registration number 65-01-0035-24. Email: [email protected]